In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 10:30 EDT
Scheduled - We are upgrading!

A planned technical upgrade to the Coinberry platform has been prioritized.

Our I.T. department is dedicated to rolling out a platform enhancement that will improve integration with the blockchain.

We are committed to providing a best-in-class financial platform and investor experience.

During this priority maintenance window, ETH funding delays are possible while we test and deploy planned platform improvements.

The security of our platform and investor’s accounts are our top priorities, we apologize for any inconvenience as we enhance transaction safety, speed and capacity.

Our support team is available to answer questions 24/7 by emailing support@coinberry.com, please direct all ETH funding related inquiries to our help desk for the fastest service.

About This Site

Welcome to the Coinberry (www.coinberry.com) status page. We use this page to communicate any issues with our services including planned and unplanned outages. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Crypto withdrawals Partial Outage
BTC withdrawals Partial Outage
ETH withdrawals Operational
XRP withdrawals Operational
LTC withdrawals Operational
Crypto funding Under Maintenance
BTC funding Operational
ETH funding Under Maintenance
CAD Withdrawals Operational
CAD Funding ? Operational
Customer Support Operational
Website Operational
iOS/Android Apps Operational
Trading Operational
2 Factor Authentication Operational
Email ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2021

No incidents reported today.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Resolved - This incident has been resolved.
Apr 10, 10:11 EDT
Update - ETH funding is still delayed while we work on a technical issue. Some members funding with ETH can experience delays.

Our I.T. department has identified the issue and our team is currently working on a solution. This is not a security matter and your account and funds are safe.

Please be patient as our team works to restore our ETH funding transaction times.

We will post an update at 2PM ET.
Apr 9, 22:49 EDT
Update - ETH funding is still delayed while we work on a technical issue. Some members funding with ETH can experience delays.

Our I.T. department has identified the issue and our team is currently working on a solution. This is not a security matter and your account and funds are safe. Please be patient as our team works to restore our ETH funding transaction times.

We will post an update at 12PM ET.
Apr 9, 08:57 EDT
Update - ETH funding can still be delayed while we work on a technical issue. Some members funding with ETH are still experiencing delays.

Our I.T. department has identified the issue and our team is currently working on a solution. This is not a security matter and your account and funds are safe. Please be patient as our team works to restore services.

We will post an update at 9AM ET.
Apr 8, 21:39 EDT
Identified - ETH funding transactions may take longer to arrive. Only some of our members who are funding with ETH are affected.

Our I.T. department has identified the issue and is currently working on the solution. We can confirm this is not a security matter and your account and funds are safe.

ETH withdrawals and all other funding methods are working normally.

Please be patient as our team works to restore our ETH funding transaction times.

We will post an update in 1 hour.
Apr 8, 19:05 EDT
Apr 9, 2021
Apr 8, 2021
Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.