Partially Degraded Service

About This Site

Welcome to the Coinberry (www.coinberry.com) status page. We use this page to communicate any issues with our services including planned and unplanned outages. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Crypto withdrawals Operational
BTC withdrawals Operational
ETH withdrawals Operational
XRP withdrawals Operational
LTC withdrawals Operational
Crypto funding Operational
BTC funding Operational
ETH funding Operational
CAD Withdrawals Operational
CAD Funding ? Operational
Customer Support ? Degraded Performance
Website Operational
iOS/Android Apps Operational
Trading Operational
2 Factor Authentication Operational
Email ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 11, 2021

No incidents reported today.

May 10, 2021
Resolved - ETH network congestion issues have been resolved and ETH withdrawals are fully functional. Thanks for your patience.
May 10, 19:17 EDT
Identified - Coinberry is currently investigating congestion in the ETH network. Both the web and mobile apps are affected. Our I.T. department is aware and currently investigating. We are confident this is not a security matter and your account and funds are safe.

This is affecting only users attempting to withdraw ETH. All other services are running normally. We recommend waiting for a few hours or an update before making an ETH withdrawal or funding your account with ETH.

Please be patient as our team investigates the network congestion and works to restore services.

We will post an update in 1-2 hours.
May 10, 17:08 EDT
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.