All Systems Operational

About This Site

Welcome to the Coinberry (www.coinberry.com) status page. We use this page to communicate any issues with our services including planned and unplanned outages. If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Crypto withdrawals Operational
90 days ago
100.0 % uptime
Today
BTC withdrawals Operational
ETH withdrawals Operational
XRP withdrawals Operational
LTC withdrawals Operational
USDC withdrawals Operational
90 days ago
100.0 % uptime
Today
Crypto funding Operational
BTC funding Operational
ETH funding Operational
Trading ? Operational
CAD Withdrawals ? Operational
CAD Funding ? Operational
Customer Support ? Operational
Website Operational
iOS/Android Apps ? Operational
2 Factor Authentication Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Completed - Our support team is experiencing higher than normal volumes and response times will be delayed, but we will get back to your requests at our earliest.

If you are logging in on the mobile apps, kindly update to the latest version in the iOS or Android app stores

Mar 10, 11:19 EST
Update - Please note that the scheduled maintenance is almost complete, but still in progress.

The majority of Coinberry clients should have full access to their accounts, however, the Coinberry website and mobile apps may have periods of extended downtime over the final part of the migration.

If you are experiencing issues with the new Coinberry platform, please contact our support team at support@coinberry.com for further assistance.

Thank you for your understanding and we look forward to continuing to serve you on our new platform!

Mar 10, 08:19 EST
Update - Please note that the scheduled maintenance is almost complete, but still in progress.

The majority of Coinberry clients should have full access to their accounts, however, the Coinberry website and mobile apps may have periods of extended downtime over the final part of the migration.

IMPORTANT: Please refrain from using the Coinberry iPhone app, as we are currently waiting for a new version of the Coinberry iOS app to be approved. We recommend using your account through a web browser instead, for the time being.

If you are experiencing issues with the new Coinberry platform, please contact our support team at support@coinberry.com for further assistance.

Thank you for your understanding and we look forward to continuing to serve you on our new platform!

Mar 9, 15:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 18:18 EST
Scheduled - Please note that the Coinberry platform will be going a major scheduled upgrade on February 28.

While we will work hard to be up and running as soon as possible, the Coinberry website and app may have periods of extended downtime on a rolling basis while these upgrades come into effect over the course of up to five days.

As such the Coinberry website and app may not be available to you periodically while these upgrades take place.

All pending withdrawals and limit orders will be cancelled and can be re-submitted when our service is back online.

When logging into the new Coinberry, your log in 2FA will be reset to SMS. You’ll be able to re-enabled authenticator apps once you’ve logged in to your account.

Thank you for your understanding and we look forward to continuing to serve you on our new platform!

Feb 28, 14:08 EST
Mar 9, 2023
Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.